Hospital Report 2005: Acute Care is the fifth in a series of hospital-specific reports that uses a balanced scorecard approach to report on the performance of hospitals that provide acute inpatient and ambulatory care services in Ontario. A total of 25 indicators were chosen by health care providers, managers, and researchers to examine the four important areas of acute care that form a balanced scorecard: System Integration and Change, Clinical Utilization and Outcomes, Patient Satisfaction, and Financial Performance and Condition.
A Women's Health perspective is integrated into the report to provide a better understanding of issues related to equity (sex differences).
This balanced scorecard for acute care hospitals in Ontario builds on previous acute care reports, including hospital-specific performance indicator results for 98 acute care hospital corporations in Ontario in 2003/04. Together, these corporations handled 95% of all acute care hospitalizations in Ontario in 2003/04. High performing benchmark hospitals are identified. Future reports will include analysis on relationships between measures in different quadrants.
Technical Reports describing the methodological approaches used to develop this report are available.
Three classifications are used: above average performance, average performance, and below average performance.
Results are summarized by hospital, LHIN, peer group values, and province depending on the quadrant.
System Integration and Change Indicators: 2004
Clinical Utilization and Outcomes Indicators: 2003-2004
Client Perspectives Indicators: 2003-2004
Financial Performance and Condition Indicators: 2003-2004
98 hospital corporations, representing 95% of all acute care hospitalizations in 2003-2004.
Geoffrey M. Anderson, G. Ross Baker
, Adalsteinn D. Brown, Linda Choy, Imtiaz Daniel, Heather Dawson, Diane Doran, Nicole Howe, Jeff Green, Anyk Glussich, Nicole Howe, Carey M. Levinton, Marcus Loreti, Linda McGillis Hall, Ian McKillop
, Michael Murray, George Pink, Jane Polsky, Christina Porcellato, Deidre Pratt, Neil Seeman, Marc Tallentire, Jeniffer Wagg, Greg Zinck