Electronic Patient Reported Outcomes (ePRO)

The ePRO tool is being evaluated through a pragmatic trial starting January 2017! If you are keen to improve goal-oriented care in your practice and would like to be a part of this exciting project please contact us at:


For detailed information about the trial and a live demonstration of the tool, please click here to view our webinar hosted by the Association of Family Health Teams of Ontario

The Electronic Patient Reported Outcomes (ePRO) project aims to identify and develop innovative ways to collect person-centred, person-reported indicators that support primary care and self-management for patients with complex health conditions and disability, and assess health system performance.  To that end we have developed and are testing the Health System Performance Research Network - Bridgepoint ePRO tool; a mobile application and portal system which will allow patients and primary health care providers to better communicate about symptoms that affect their daily lives.

The ePRO tool includes two key features: My Goals & Outcome Measures. The My Goals feature enables goal-oriented patient-centred care delivery by helping patients and providers to collaboratively set up and monitor health related goals. Patients use a mobile device to track their progress towards each goal, and both patients and providers can view progress at any time on the web-portal. The Outcome Measures feature helps patients to track symptoms identified as important for patients with complex chronic disease and disability in managing their daily lives.

We anticipate the ePRO tool will:

       Improve communication between patients and their primary health care providers

•       Increase patient quality of life, engagement and self-management

•       Improve patient-centred care at the point of care delivery, and

•       Over the long term, reduce unnecessary visits to the hospital and doctor's office